Bilingual Customer Service Rep (English/Spanish) – St. Louis

Keefe Group, LLC; Missouri; On-site; USD 24,435 - 34,801; Full time

Benefits offered by this job

Medical with prescription coverage

Dental

Vision

Paid time off

Weekly pay

DailyPay

Job summary

Keefe Group, LLC is looking for a Bilingual Customer Service Representative in the St. Louis metropolitan area. This role involves providing customer service support, processing orders, and maintaining performance standards. Candidates must be fluent in Spanish and English and possess a high school diploma or GED.

The position offers a starting wage of $21.50 per hour with a hiring bonus of $300. Comprehensive benefits are provided to full-time employees, including medical, dental, and vision coverage, along with paid time off and a 401(k) retirement savings plan.

Qualifications

• Must be at least 18 years of age.
• Prior customer service experience preferred.
• Professional and upbeat telephone voice.

Responsibilities

• Provide inbound customer service phone and chat support.
• Process customer orders and inquiries.
• Complete administrative tasks resulting from customer interactions.

Skills

Fluent in Spanish and English

Excellent verbal and written communication skills

Basic PC and Microsoft Office skills

Ability to meet availability requirements

Ability to type 30 wpm

Education

High school diploma or GED

Job description

Keefe Group, LLC is looking for a Bilingual Customer Service Representative in the St. Louis metropolitan area. This role involves providing customer service support, processing orders, and maintaining performance standards. Candidates must be fluent in Spanish and English and possess a high school diploma or GED.

The position offers a starting wage of $21.50 per hour with a hiring bonus of $300. Comprehensive benefits are provided to full-time employees, including medical, dental, and vision coverage, along with paid time off and a 401(k) retirement savings plan.