Bilingual Customer Service Rep (English/Spanish) – Onsite

Uline; Buford (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match starting day

Tuition assistance

Paid holidays and PTO

Job summary

Uline is seeking a bilingual Customer Service Representative to process orders, recommend products, and handle inquiries with a focus on delivering legendary service. Enjoy comprehensive training and development in a family-owned company that values long-term growth and career advancement.

This on-site, full-time role offers growth opportunities, a supportive team, and access to great benefits and training resources to help you succeed in customer-focused interactions.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.
• Bilingual English/Spanish—fluent in both verbal and written forms.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; we'll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual (English/Spanish)

Communication skills

Problem solving

Customer service

Listening skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline is seeking a bilingual Customer Service Representative to process orders, recommend products, and handle inquiries with a focus on delivering legendary service. Enjoy comprehensive training and development in a family-owned company that values long-term growth and career advancement.

This on-site, full-time role offers growth opportunities, a supportive team, and access to great benefits and training resources to help you succeed in customer-focused interactions.