Bilingual Customer Service Rep (English/Spanish) – On-site

Uline; Kenosha (WI); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays and time off

Tuition assistance

Job summary

Uline in Kenosha, WI is seeking a bilingual Customer Service Representative to process orders, answer questions, and provide confident product recommendations. This on-site, full-time role offers strong training, growth potential, and a focus on delivering legendary service to customers by leveraging Uline’s world-class technology.

Ideal candidates have a high school diploma or equivalent, are fluent in English and Spanish, and enjoy helping customers.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Fluent in English and Spanish (written and spoken).
• Strong problem-solving, listening and communication skills.

Responsibilities

• Process customer orders, provide product recommendations, and handle account inquiries using company systems.
• Be a product and solutions expert and respond to product, pricing, and shipping questions quickly.
• Build business relationships with customers via phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Assist customers navigating Uline's website and online ordering.

Skills

Bilingual (English/Spanish)

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline in Kenosha, WI is seeking a bilingual Customer Service Representative to process orders, answer questions, and provide confident product recommendations. This on-site, full-time role offers strong training, growth potential, and a focus on delivering legendary service to customers by leveraging Uline’s world-class technology.

Ideal candidates have a high school diploma or equivalent, are fluent in English and Spanish, and enjoy helping customers.