Bilingual Customer Service Rep (English/Spanish)

Staffmark; Norcross (GA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Benefits package

Life insurance

Disability insurance

401(k) plan

Team environment

Job summary

Staffmark in Norcross, GA is seeking a Bilingual Customer Service Representative to assist customers in English and Spanish, resolve issues, and deliver excellent service. This role offers weekly pay and growth opportunities.

You will handle orders, updates, and inquiries, coordinating with warehouse teams while keeping accurate records. A high school diploma and fluency in English and Spanish are required.

Competitive benefits and a supportive team environment accompany this position.

Qualifications

• Fluent in English and Spanish (speaking, reading and writing).
• Previous customer service experience required; warehouse or logistics background preferred.
• Basic computer skills including email and data entry; MS Office proficiency.

Responsibilities

• Answer incoming phone calls, emails, and customer inquiries in English and Spanish.
• Assist customers with order status, shipping updates, delivery schedules, and general questions.
• Coordinate with warehouse personnel to track orders and resolve customer concerns.
• Enter customer orders, update information, and maintain accurate records in the computer system.
• Coordinate with shipping, receiving, and inventory departments.
• Resolve order discrepancies and delivery issues; provide professional customer service.
• Perform general administrative duties and maintain documentation for warehouse operations.

Skills

Bilingual English/Spanish

Customer service experience

Multitasking

Strong communication

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Staffmark in Norcross, GA is seeking a Bilingual Customer Service Representative to assist customers in English and Spanish, resolve issues, and deliver excellent service. This role offers weekly pay and growth opportunities.

You will handle orders, updates, and inquiries, coordinating with warehouse teams while keeping accurate records. A high school diploma and fluency in English and Spanish are required.

Competitive benefits and a supportive team environment accompany this position.