Bilingual Customer Service Rep (EN/ES) – On-Site Growth

Uline Inc.; Braselton (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance and 401(k) with 6% -s

Bonuses programs

Paid holidays and generous paid time

Tuition Assistance Program

Job summary

Uline in Georgia is hiring a bilingual Customer Service Representative to support English- and Spanish-speaking customers on-site. You will process orders, answer questions on products, pricing and shipping, and deliver friendly, solution-oriented service using our advanced tools.

This full-time, on-site position offers strong training, growth opportunities and benefits starting day one, including health coverage and a 401(k) plan. Join a family-owned company focused on legendary service.

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but eagerness to learn is valued; training provided.
• Bilingual (English / Spanish) is required, fluent in both verbal and written forms.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual (English / Spanish)

Customer service

Communication skills

Problem solving

Education

High school diploma (or equivalent)

Bachelor's degree preferred

Tools

CRM software

Job description

Uline in Georgia is hiring a bilingual Customer Service Representative to support English- and Spanish-speaking customers on-site. You will process orders, answer questions on products, pricing and shipping, and deliver friendly, solution-oriented service using our advanced tools.

This full-time, on-site position offers strong training, growth opportunities and benefits starting day one, including health coverage and a 401(k) plan. Join a family-owned company focused on legendary service.