Bilingual Customer Service Rep — English/Spanish

Uline; Athens (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance coverage

401(k) with 6% employer match starts 1

Bonuses

Paid holidays

Paid time off

Tuition assistance

Job summary

Uline, a family-owned distributor of shipping, industrial, and packaging materials, is hiring a Bilingual Customer Service Representative for its Georgia branch. This full-time, on-site role offers hourly pay ranging from $26 to $30 and opportunities for growth as you build relationships and provide solutions to customers.

You will handle orders, answer questions by phone, email, or chat, and advance with comprehensive training.

Qualifications

• High school diploma or equivalent. Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Prior customer service experience is a plus, but training provided.
• Bilingual (English/Spanish) with fluent verbal and written skills.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual EN/ES

Problem solving

Communication

Listening

Education

High School Diploma

Bachelor's degree preferred

Job description

Uline, a family-owned distributor of shipping, industrial, and packaging materials, is hiring a Bilingual Customer Service Representative for its Georgia branch. This full-time, on-site role offers hourly pay ranging from $26 to $30 and opportunities for growth as you build relationships and provide solutions to customers.

You will handle orders, answer questions by phone, email, or chat, and advance with comprehensive training.