Bilingual Customer Service Rep (3yrs exp. plus)

AppleOne Employment Services; Delano (CA); On-site; USD 25,000 - 36,000; Full time

Job summary

AppleOne Employment Services in Delano, CA is seeking a Bilingual Customer Service Representative. The role is a Temp-to-Hire opportunity, working Monday–Friday 8:00 AM–5:00 PM, at a pay rate of $22/hour.

The position supports both in-person and phone-based customer interactions and data-entry tasks in a fast-paced office environment. The ideal candidate is fluent in English and Spanish, with 3+ years of customer service or receptionist experience, comfortable assisting customers on-site and by

Qualifications

• Bilingual English/Spanish is required.
• 3+ years of recent customer service or receptionist experience.
• Comfortable assisting customers in person and over the phone.
• Good computer skills and ability to learn new systems.
• Friendly, outgoing personality with a professional demeanor.

Responsibilities

• Provide excellent customer service to customers over the phone and in person.
• Answer questions, provide information, and assist customers with their needs.
• Handle customer interactions professionally and efficiently.
• Perform data entry and other computer-based administrative tasks.
• Support day-to-day office operations as needed.
• Train and work primarily out of the Tule office in Pixley.
• Provide backup coverage at the Wasco office when needed; mileage will be reimbursed.
• Travel between Pixley and Wasco when required; mileage will be reimbursed.

Skills

Bilingual English/Spanish

Customer service

Computer skills

Job description

Bilingual Customer Service Representative

Delano, CA • $22/hour • Monday–Friday | 8:00 AM–5:00 PM • Temp-to-Hire Opportunity

What You’ll Do:

• Provide excellent customer service to customers over the phone and in person
• Answer questions, provide information, and assist customers with their needs
• Handle customer interactions professionally and efficiently
• Perform data entry and other computer-based administrative tasks
• Support day-to-day office operations as needed
• Train and work primarily out of the Tule office in Pixley
• Provide backup coverage at the Wasco office when needed; mileage will be reimbursed
• Travel between Pixley and Wasco when required; mileage will be reimbursed

Requirements:

• MUST BE Bilingual English/Spanish
• MUST HAVE 3+ years of recent Customer Service or Receptionist experience
• Comfortable assisting customers in person and over the phone
• Good computer skills and ability to learn new systems
• Friendly, outgoing personality with a professional demeanor

Why Apply?

This is a great opportunity for someone looking for a long-term position with a company that values reliability, customer service, and strong work ethic. The position is expected to have the opportunity to become temp-to-hire for the right candidate.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.