Bilingual Customer Service Pro — Growth & Training, On-Site

Uline; Braselton (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with 6% employer match

Bonus programs

Paid holidays

Generous paid time off

Tuition Assistance Program

Job summary

Uline is seeking a Bilingual Customer Service Representative in Braselton, GA. This full-time, on-site position focuses on building customer relationships, delivering solutions, and providing legendary service.

You will process orders, answer product, pricing and shipping questions, and assist customers via phone, email and chat. The role requires bilingual English/Spanish capabilities, strong problem-solving and communication skills, and a willingness to learn in a fast-paced, growing company

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual (English / Spanish)

Problem-solving

Communication skills

Listening skills

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline is seeking a Bilingual Customer Service Representative in Braselton, GA. This full-time, on-site position focuses on building customer relationships, delivering solutions, and providing legendary service.

You will process orders, answer product, pricing and shipping questions, and assist customers via phone, email and chat. The role requires bilingual English/Spanish capabilities, strong problem-solving and communication skills, and a willingness to learn in a fast-paced, growing company