Bilingual Customer Service Pro (English/Spanish)

Uline; Athens (GA); On-site; USD 36,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer match

Paid holidays

Tuition Assistance Program

Job summary

Uline, a family-owned company, is hiring a Bilingual Customer Service Representative for our Georgia location. You will process orders, provide product recommendations, and resolve inquiries via phone, email, and chat to deliver legendary service.

You must be fluent in English and Spanish, with strong problem-solving and communication skills. This full-time, on-site role offers training and growth opportunities within a growing company.

Qualifications

• High school diploma or equivalent; Bachelor's degree preferred.
• Excellent problem-solving, listening and communication skills.
• Bilingual English/Spanish, fluent in verbal and written forms.

Responsibilities

• Process customer orders and handle inquiries using world-class technology.
• Be a product and solutions expert; answer product, pricing and shipping questions quickly.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual English/Spanish

Customer service

Communication

Problem-solving

Listening skills

Education

Bachelor's degree (preferred)

Job description

Uline, a family-owned company, is hiring a Bilingual Customer Service Representative for our Georgia location. You will process orders, provide product recommendations, and resolve inquiries via phone, email, and chat to deliver legendary service.

You must be fluent in English and Spanish, with strong problem-solving and communication skills. This full-time, on-site role offers training and growth opportunities within a growing company.