Bilingual Customer Service & Paint Solutions Specialist

The Sherwin-Williams Company; Hagerstown (MD); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Job summary

The Sherwin-Williams Company in Hagerstown, MD is seeking a Customer Service Specialist to assist customers in person and over the phone, determine needs, and present suitable products and services. You will ensure accurate transactions, maintain product knowledge, and support sales goals in a fast-paced store environment.

Ideal candidates have 1+ year of customer service or retail experience, proficiency in English and Spanish, and a strong commitment to accuracy and helping customers.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the United States without sponsorship.
• Must be able to read, write, comprehend, and communicate in English and Spanish.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.

Skills

Customer service

Sales

Bilingual English/Spanish

Cash handling

Inventory control

Education

High school diploma

Tools

Tinting equipment

Job description

The Sherwin-Williams Company in Hagerstown, MD is seeking a Customer Service Specialist to assist customers in person and over the phone, determine needs, and present suitable products and services. You will ensure accurate transactions, maintain product knowledge, and support sales goals in a fast-paced store environment.

Ideal candidates have 1+ year of customer service or retail experience, proficiency in English and Spanish, and a strong commitment to accuracy and helping customers.