Bilingual Customer Service & Paint Solutions Specialist

The Sherwin-Williams Company; Bolingbrook (IL); On-site; USD 39,000 - 45,000; Full time

Job summary

The Sherwin-Williams Company in Bolingbrook, IL is seeking a full-time Customer Service Specialist. Salary starts at $18.75 per hour. You will assist customers in person and by phone, determine needs, present products, and help meet sales goals at Store #3145, 453 N.

Bolingbrook Drive, Bolingbrook, IL 60513. Responsibilities include processing transactions, stocking displays, and maintaining product knowledge.

Qualifications

• Must be at least eighteen (18) years of age.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver's License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs occasionally.
• Must be willing to work all scheduled hours, including evenings and weekends.
• If internal to Sherwin-Williams, you must have a 'meets expectations' rating on your most recent performance appraisal.
• If internal to Sherwin-Williams, you must have completed HR Cloud eLearning courses required for your current position.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Stock shelves and set up displays.
• Tint and mix products to customer specifications.
• Maintain in-stock and presentable condition in assigned areas.

Skills

Customer service

Sales

Retail experience

Communication

Education

High School diploma or GED

Tools

Tinting and mixing equipment

Job description

The Sherwin-Williams Company in Bolingbrook, IL is seeking a full-time Customer Service Specialist. Salary starts at $18.75 per hour. You will assist customers in person and by phone, determine needs, present products, and help meet sales goals at Store #3145, 453 N.

Bolingbrook Drive, Bolingbrook, IL 60513. Responsibilities include processing transactions, stocking displays, and maintaining product knowledge.