Bilingual Customer Service & Paint Sales Specialist

Sherwin-Williams; Quakertown (Bucks County); On-site; USD 28,000 - 34,000; Full time

Job summary

Sherwin-Williams in Quakertown, PA is seeking a Customer Service Specialist to assist customers, answer product questions, and recommend solutions. The role involves in-store and phone interactions, meeting sales goals, and maintaining product displays.

The position requires 18+ years old, English and Spanish proficiency, a valid driver’s license, and physical ability to lift up to 50–70 lbs. Evening/weekend availability is expected.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work without sponsorship now or in the future.
• Must read, write, comprehend, and communicate in English.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies and procedures.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain accurate work order files and formulas.
• Tint and mix products to customer specifications.
• Stock shelves and set up displays.
• Load/unload delivery trucks.
• Assist in deliveries as needed.
• Remain knowledgeable on products offered and discuss available options.

Skills

Customer service

Bilingual English/Spanish

Cash handling

Retail sales

Education

HighSchool diploma or GED

Tools

Tinting equipment

Mixing equipment

Job description

Sherwin-Williams in Quakertown, PA is seeking a Customer Service Specialist to assist customers, answer product questions, and recommend solutions. The role involves in-store and phone interactions, meeting sales goals, and maintaining product displays.

The position requires 18+ years old, English and Spanish proficiency, a valid driver’s license, and physical ability to lift up to 50–70 lbs. Evening/weekend availability is expected.