Bilingual Customer Service & Paint Sales Pro - Multi-Location

The Sherwin-Williams Company; Windham (ME); On-site; USD 17,000 - 25,000; Part time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. The role involves resolving concerns promptly to ensure maximum client satisfaction while maintaining high product quality and store standards, and contributing toward store sales goals.

Key duties include assisting customers in person and by phone, processing transactions, stocking and displaying products,

Qualifications

• Must be 18 years or older.
• Authorized to work in the United States without sponsorship.
• Ability to read, write, comprehend, and communicate in English.
• Ability to read, write, comprehend, and communicate in Spanish.
• Valid, unrestricted Driver's License.
• Ability to lift up to 50 lbs frequently and up to 70 lbs occasionally.

Responsibilities

• Ensure high levels of customer satisfaction through sales service.
• Assist customers in person and over the phone by determining needs and presenting products and services.
• Build trust with wholesale and retail customers.
• Process sales transactions accurately and according to policies.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Stock shelves and set up displays; tint and mix products as needed.
• Assist in deliveries and loading/unloading; maintain organized area.

Skills

Customer service excellence

Sales service

Bilingual English/Spanish

Cash handling

Product knowledge

Stocking and merchandising

Delivery coordination

Education

High School diploma or GED

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. The role involves resolving concerns promptly to ensure maximum client satisfaction while maintaining high product quality and store standards, and contributing toward store sales goals.

Key duties include assisting customers in person and by phone, processing transactions, stocking and displaying products,