Bilingual CSR & Sales Specialist (English/Spanish)

Univista Holdings; McAllen (TX); On-site; USD 22,041 - 23,419; Full time

Benefits offered by this job

$400 sign-on bonus after completing a 120-day probationary period

Job summary

Univista Holdings is seeking a highly motivated Bilingual Customer Service Representative to join our team in McAllen, Texas. You'll handle customer inquiries, promote our products, and resolve issues effectively. Fluency in both English and Spanish is crucial for communicating with our diverse customer base.

This role offers an excellent opportunity for career growth while ensuring top-notch customer service. A high school diploma and reliable transportation are required.

Qualifications

• Bilingual proficiency in English and Spanish is mandatory.
• Basic proficiency in computer usage, including familiarity with CRM systems.
• Previous experience in a call center or customer service role is preferred.

Responsibilities

• Handle incoming calls from customers promptly and professionally.
• Identify customer concerns and resolve them effectively.
• Engage with customers to understand their needs and preferences.

Skills

Bilingual proficiency in English and Spanish

Excellent verbal and written communication skills

Strong problem-solving skills

Organizational and time management skills

Education

High school diploma or equivalent

Tools

CRM systems

Microsoft Office applications

Job description

Univista Holdings is seeking a highly motivated Bilingual Customer Service Representative to join our team in McAllen, Texas. You'll handle customer inquiries, promote our products, and resolve issues effectively. Fluency in both English and Spanish is crucial for communicating with our diverse customer base.

This role offers an excellent opportunity for career growth while ensuring top-notch customer service. A high school diploma and reliable transportation are required.