Bilingual Customer Service – Multi-Location

Sherwin-Williams; Marathon (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

Sherwin-Williams is seeking a Customer Service Specialist to support wholesale and retail customers at our Marathon, FL store. You will determine customer needs and recommend Sherwin-Williams products, while resolving concerns to maximize satisfaction and uphold product quality and visual standards.

You will contribute to meeting store sales goals through attentive, informed service and effective communication with customers and teammates.

Qualifications

• Customer-facing role requiring strong communication.
• Access to cash and other payment methods may be required.
• Criminal history review is required for safety.

Responsibilities

• Work closely with wholesale and retail customers to determine their needs.
• Answer questions about Sherwin-Williams products and recommend solutions.
• Promptly resolve customer concerns and ensure maximum satisfaction.
• Maintain high quality and visual standards of the products and store.
• Consistently meet the store’s sales goals while delivering excellent customer service.

Job description

Sherwin-Williams is seeking a Customer Service Specialist to support wholesale and retail customers at our Marathon, FL store. You will determine customer needs and recommend Sherwin-Williams products, while resolving concerns to maximize satisfaction and uphold product quality and visual standards.

You will contribute to meeting store sales goals through attentive, informed service and effective communication with customers and teammates.