Bilingual Customer Service & Loan Support Specialist

Security Finance; Monahans (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Company paid Health insurance

Competitive 401(k) with match

Life and Dental benefits

Paid holidays and vacation

Profit Sharing

Closed on Sundays

Job summary

A financial services company in Monahans, Texas is looking for a full-time Operations employee. The ideal candidate will provide exceptional customer service, maintain accurate cash records, and ensure compliance with lending regulations. Responsibilities include managing loan applications and achieving account gains. Applicants should be 18 or older, with a valid driver's license, and the ability to pass a background check. This position requires evening and Saturday availability, and fluency in both Spanish and English is preferred.

Qualifications

• Must be 18 years or older.
• Valid driver's license and reliable transportation required.
• Ability to pass a criminal background check.
• Experience in collections preferred.
• Ability to work primarily on the phone.
• Ability to work varied schedule including evenings and Saturdays.
• Fluency in Spanish and English is a must.
• Ability to travel to branches within the territory.

Responsibilities

• Provide exceptional customer service.
• Maintain office cash accurately and securely.
• Achieve account gain through effective solicitation.
• Ensure compliance with lending regulations and company policies.
• Complete loan applications promptly.

Skills

Customer service

Spanish fluency

Collections experience

Job description

A financial services company in Monahans, Texas is looking for a full-time Operations employee. The ideal candidate will provide exceptional customer service, maintain accurate cash records, and ensure compliance with lending regulations. Responsibilities include managing loan applications and achieving account gains. Applicants should be 18 or older, with a valid driver's license, and the ability to pass a background check. This position requires evening and Saturday availability, and fluency in both Spanish and English is preferred.