Bilingual Customer Service Associate — On-Site

El Paso Health Insurance; El Paso (TX); On-site; USD 15,153 - 16,531; Full time

Benefits offered by this job

Stable hours

Respectful team environment

Growth opportunities

Job summary

A local health insurance agency in El Paso is seeking an Entry Level Bilingual Customer Service Representative. The ideal candidate will assist clients by answering calls, taking messages, and ensuring a respectful client experience in both English and Spanish. This position offers stable full-time or part-time hours in a supportive, team-focused environment focused on customer satisfaction without sales quotas.

Qualifications

• Fluent in both English and Spanish (reading, writing, speaking).
• Comfortable with computers, including Excel and internet usage.
• Able to multitask and stay organized under pressure.

Responsibilities

• Answer incoming calls and assist clients with simple questions.
• Take detailed messages and follow-ups.
• Help create a smooth, respectful client experience.

Skills

Bilingual (English and Spanish)

Customer service skills

Listening skills

Organizational skills

Tools

Microsoft Excel

Job description

A local health insurance agency in El Paso is seeking an Entry Level Bilingual Customer Service Representative. The ideal candidate will assist clients by answering calls, taking messages, and ensuring a respectful client experience in both English and Spanish. This position offers stable full-time or part-time hours in a supportive, team-focused environment focused on customer satisfaction without sales quotas.