Bilingual Customer Service Advocate (English/Spanish)

Melaleuca: The Wellness Company; Rexburg (ID); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

401(k) with employer match

Tuition Reimbursement

Profit sharing

Longevity bonuses

Free Melaleuca products monthly

Job summary

Melaleuca: The Wellness Company in Rexburg, Idaho, is seeking a Customer Service team member to answer inbound calls and resolve customer issues. The role focuses on delivering a world-class customer experience with a feel-good lifestyle brand.

The position emphasizes bilingual fluency in Spanish and English, strong keyboarding and computer skills, and the ability to work in a fast-paced environment while maintaining accuracy and confidentiality. Full-time is 20+ hours per week.

Qualifications

• Bilingual in Spanish and English required.
• Full-time is 20+ hours per week.
• Proficient in keyboarding and computer skills.
• Able to analyze problems.
• Able to work in a fast-paced and high-stress environment.
• Ability to perform duties with efficiency and accuracy.
• Able to handle confidential information.
• Typing 30+ WPM.

Responsibilities

• Answer calls in a professional and courteous manner with a goal of delighting the customer.
• Analyze customer situations and determine viable options that serve them best.
• Accurately place telephone orders offering specials, promotions and services.
• Work independently and professionally.

Skills

Bilingual (Spanish/English)

Full-time 20+ hrs/wk

Typing speed 30+ WPM

Typing & computer skills

Problem solving

Work under pressure

Confidentiality

Efficient & accurate

Job description

Melaleuca: The Wellness Company in Rexburg, Idaho, is seeking a Customer Service team member to answer inbound calls and resolve customer issues. The role focuses on delivering a world-class customer experience with a feel-good lifestyle brand.

The position emphasizes bilingual fluency in Spanish and English, strong keyboarding and computer skills, and the ability to work in a fast-paced environment while maintaining accuracy and confidentiality. Full-time is 20+ hours per week.