Bilingual Customer Service & Admin Specialist

R&B Wholesale Distributors, LLC; Phoenix (AZ); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

401(k) Plan

Paid Vacation

Sick Pay

Job summary

R&B Wholesale Distributors, LLC is seeking a bilingual Administrative Support Specialist (English/Spanish) to join our team in Phoenix. The role focuses on office operations support, data entry, customer service, and collaboration with the property management team.

Ideal candidates are detail-oriented, organized, and proficient with Microsoft Office. The position runs Monday through Friday, 8:00 AM to 4:30 PM, with paid holidays and comprehensive benefits.

Qualifications

• Bilingual in English and Spanish required.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Excel, Word, and Outlook.

Responsibilities

• Answer incoming phone calls and provide exceptional customer service
• Perform data entry and order entry accurately and efficiently
• Support the sales team with administrative tasks
• File, scan, and maintain office documents and records
• Assist with product searches in our warehouse
• Process customer returns and warranty claims
• Order replacement parts as needed
• Request Return Authorizations (RAs) from vendors
• Create and maintain the Scratch & Dent inventory list
• Coordinate between warehouse and office teams to ensure accurate inventory records
• Provide administrative support to our property management team

Skills

Bilingual EN/ES

Organizational skills

Multitasking

Verbal & written communication

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

R&B Wholesale Distributors, LLC is seeking a bilingual Administrative Support Specialist (English/Spanish) to join our team in Phoenix. The role focuses on office operations support, data entry, customer service, and collaboration with the property management team.

Ideal candidates are detail-oriented, organized, and proficient with Microsoft Office. The position runs Monday through Friday, 8:00 AM to 4:30 PM, with paid holidays and comprehensive benefits.