Bilingual Front Desk & Office Operations Specialist

Chicanos Por La Causa, Inc. (CPLC); Phoenix (AZ); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid Holiday

Paid Time Off

Medical, Dental, and Vision

Health Savings Account

401(k) Retirement Plan

Tuition Reimbursement

Job summary

Chicanos Por La Causa, Inc. is seeking a detail-focused Front Desk Administrator to join the Women’s Business Center team in Phoenix. The role blends on-site and remote work depending on class and event schedules, and requires excellent communication with clients and visitors.

You will greet guests, manage calls and emails, maintain client records in the CRM, and support program staff to keep daily operations running smoothly. Bilingual English/Spanish is required.

Qualifications

• High school diploma or GED required.
• 1+ year of administrative or related experience preferred.
• Bilingual English/Spanish required.

Responsibilities

• Serve as the primary front desk contact for clients, visitors, and incoming calls.
• Support daily office operations to maintain an organized and professional environment.
• Manage inbound and outbound communications including calls, emails, walk-ins, and voicemails.
• Maintain and update client records within CRM systems to ensure accuracy and reporting integrity.

Skills

Bilingual English/Spanish

Strong organizational skills

Time management

Customer service

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Chicanos Por La Causa, Inc. is seeking a detail-focused Front Desk Administrator to join the Women’s Business Center team in Phoenix. The role blends on-site and remote work depending on class and event schedules, and requires excellent communication with clients and visitors.

You will greet guests, manage calls and emails, maintain client records in the CRM, and support program staff to keep daily operations running smoothly. Bilingual English/Spanish is required.