Bilingual Customer Service & Admin (Legal) – Growth

Sanabria & Associates, PLLC; Orlando (FL); On-site; USD 54,443,000 - 60,174,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401(k)

Vacation Time

Sick time

Paid Federal Holidays Off

Paid Birthday and Work Anniversary off

Paid Parking

Life Insurance

Job summary

Sanabria & Associates, PLLC is hiring a Customer Service Representative in Florida. The role focuses on administrative support, handling high-volume calls, scheduling attorney calendars, and greeting clients. Bilingual Spanish/English ability is required.

The position also involves processing payments, organizing documents, and maintaining accurate records. The candidate should be customer-focused, detail-oriented, and capable of meeting deadlines in a fast-paced environment.

Qualifications

• High school diploma or equivalent is required.
• Prior customer service experience is preferred.
• Must be computer literate and proficient in spreadsheet applications and word processing.
• Strong administrative and organizational skills are essential.
• Excellent communication skills and ability to meet deadlines are required.

Responsibilities

• Provide administrative assistance to the company.
• Handle all incoming mail and high-volume calls.
• Assist in scheduling all attorney calendars.
• Greet and assist walk-in clients with completing consultation forms.
• Organize and file legal documents.
• Take payments and manage client invoices.
• Demonstrate detail-orientation and interpersonal skills.
• Perform additional duties as requested.

Skills

Customer service

Bilingual Spanish/English

Communication

Organizational skills

Time management

Computer literacy

Spreadsheet and word processing

Education

High school diploma

Tools

MS Excel

MS Word

Job description

Sanabria & Associates, PLLC is hiring a Customer Service Representative in Florida. The role focuses on administrative support, handling high-volume calls, scheduling attorney calendars, and greeting clients. Bilingual Spanish/English ability is required.

The position also involves processing payments, organizing documents, and maintaining accurate records. The candidate should be customer-focused, detail-oriented, and capable of meeting deadlines in a fast-paced environment.