Bilingual Customer Service Representative

Sanabria & Associates PLLC; Orlando (FL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401(k)

Vacation Time

Sick time

Paid Federal Holidays Off

Paid Birthday and Work Anniversary off

Paid Parking

Life Insurance

Job summary

Sanabria & Associates, PLLC, a growing immigration-focused law firm with offices in Maryland, DC, Virginia & Florida, seeks a Customer Service Representative in Orlando. You will provide administrative support, greet clients, and help manage appointments and payments.

The role requires bilingual Spanish/English skills, a high school diploma, and prior customer service experience. Weekend availability and proficient computer skills are a plus in this fast-paced environment with comprehensive

Qualifications

• Bilingual in Spanish and English.
• High school diploma or equivalent.
• Prior Customer Service experience.
• Proficient in spreadsheets and word processing.
• Strong administrative and organizational skills.
• Able to work weekends when needed.
• Efficient communication and ability to meet deadlines.

Responsibilities

• Provide administrative assistance to the company.
• Handle all incoming mail and high-volume calls.
• Assist in scheduling all attorney calendars.
• Greet and assist walk-in clients with consultation forms.
• Organize and file legal documents.
• Take payments and handle invoices.
• Detail-oriented and interpersonal skills.
• Other duties as requested.

Skills

Bilingual Spanish & English

Administrative skills

Communication skills

Deadline-driven

Education

High school diploma or equivalent

Tools

Spreadsheet applications

Word processing

Job description

Description

CUSTOMER SERVICE REPRESENTATIVE

Are you looking to increase your personal and professional development in an educational and exciting environment? Have you joined the legal field to assist immigrants in need?

Sanabria & Associates, PLLC is a rapidly expanding law firm with offices in Maryland, DC, Virginia & Florida. In this law firm, there are many opportunities to enhance your leadership skills, work ethic, and it allows you to work with a team who acknowledges your hard work.

RESPONSIBILITIES:

• Provide administrative assistance to the company
• Handle all incoming mail and high-volume calls
• Assist in scheduling all attorney calendars
• Greet and assist walk-in clients with completing consultation forms
• Organize and file legal documents
• Take payments
• Detail-oriented and interpersonal skills
• Handle client payments/invoices
• Other duties as requested

REQUIREMENTS:

• Open to work weekends as needed
• High school diploma or equivalent
• Bilingual - Fluent in Spanish and English
• Prior Customer Service experience
• Must be computer literate and proficient in spreadsheet applications and word processing
• Strong administrative and organizational skills
• Efficient communication skills
• Ability to meet deadlines

BENEFITS:

• Health Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Vacation Time
• Sick time
• Paid Federal Holidays Off
• Paid Birthday and Work Anniversary off
• Paid Parking
• Life Insurance
• Pay Range: $19 - $21 per hour