Bilingual Customer Sales & Service Associate I

SiteOne Landscape Supply; Avoca (KY); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental and Vision plans

Paid Time Off

401k with company match

Tuition Reimbursement

DailyPay available

Paid Training and Certifications

Life Insurance

Job summary

SiteOne Landscape Supply in Kentucky is seeking a bilingual Customer Sales & Service Representative to assist commercial and residential customers, in person, by phone or online ordering, delivering outstanding service and building relationships.

You will pull and prepare inventory orders for pickup or delivery, identify opportunities to grow sales, and collaborate with branch leadership to adopt new technologies while maintaining a safe, efficient store environment.

Qualifications

• Minimum of 1 year experience in a retail or wholesale setting.
• High school diploma or equivalent preferred.
• Bilingual Proficiency - conversational English/Spanish preferred.
• Must be able to lift a minimum of 50 pounds.

Responsibilities

• Demonstrate exceptional customer service to all SiteOne customers.
• Cultivate and manage strong relationships with customers.
• Assist customers with their questions and needs, either in person, via the phone or through online ordering.
• Pull and prepare inventory orders for customer pick up or delivery.
• Proactively identify and capitalize on opportunities to grow sales with current and potential customers.
• Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance.
• Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment.

Skills

Customer service

Bilingual communication

Sales-oriented

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

SiteOne Landscape Supply in Kentucky is seeking a bilingual Customer Sales & Service Representative to assist commercial and residential customers, in person, by phone or online ordering, delivering outstanding service and building relationships.

You will pull and prepare inventory orders for pickup or delivery, identify opportunities to grow sales, and collaborate with branch leadership to adopt new technologies while maintaining a safe, efficient store environment.