Customer Relations Representative - State Farm Agent Team Member

Ty Teveldal - State Farm Agent; Sioux Falls (SD); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Ty Teveldal - State Farm Agent is seeking a Customer Relations Representative to provide exceptional client experiences. You will resolve customer inquiries, maintain records, and collaborate with team members to enhance customer satisfaction.

The ideal candidate should exhibit strong communication skills, problem-solving ability, and experience in customer service. Bilingual candidates in Spanish are preferred, and there are growth opportunities for driven individuals.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred.
• Calmness in high-stress situations is required.
• Bilingual Spanish is preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Bilingual Spanish

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As a Customer Relations Representative - State Farm Agent Team Member with Ty Teveldal - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.