Bilingual Customer Relations Specialist - Flexible & Growth

Amalia Briano - State Farm Agent; Dallas (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Amalia Briano - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support the growth of a local insurance agency. You will handle inquiries, resolve issues, and help customers find the right coverage while collaborating with other team members.

Bilingual Spanish preferred; flexible schedule and opportunities for advancement. Training and development are available to grow your career within State Farm.

Qualifications

• Strong communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving

Customer service

Bilingual Spanish

Stress management

Job description

Amalia Briano - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and support the growth of a local insurance agency. You will handle inquiries, resolve issues, and help customers find the right coverage while collaborating with other team members.

Bilingual Spanish preferred; flexible schedule and opportunities for advancement. Training and development are available to grow your career within State Farm.