Bilingual Customer Relations Specialist - Growth & Service

State Farm; Dagsboro (DE); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

State Farm is seeking a Customer Relations Representative - Tony Milam State Farm Agent Team Member to deliver exceptional client experiences and support the growth of the agency. You will handle inquiries, assist with policy questions, and contribute to community service efforts with a customer-focused mindset.

The ideal candidate has strong communication, problem-solving skills, and a service attitude. Bilingual Spanish is preferred; internal growth opportunities are available for motivated,

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Strong communication

Problem solving

Customer service

Bilingual Spanish

Job description

State Farm is seeking a Customer Relations Representative - Tony Milam State Farm Agent Team Member to deliver exceptional client experiences and support the growth of the agency. You will handle inquiries, assist with policy questions, and contribute to community service efforts with a customer-focused mindset.

The ideal candidate has strong communication, problem-solving skills, and a service attitude. Bilingual Spanish is preferred; internal growth opportunities are available for motivated,