Bilingual Customer Relations Specialist — Growth & Impact

David Ziegenbalg - State Farm Agent; Hawthorne (NJ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k)

Bonus

Competitive salary

Flexible schedule

Advancement

Paid time off

Training & development

Job summary

David Ziegenbalg - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and help grow a local insurance agency in Hawthorne, NJ. You will resolve inquiries, maintain accurate customer records, and coordinate with team members to ensure high satisfaction.

The role emphasizes bilingual Spanish skills and a supportive environment with growth opportunities, a flexible schedule, and a path to advancement within the agency.

Qualifications

• Excellent communication and problem-solving abilities.
• Experience in customer service preferred.
• Bilingual Spanish preferred.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving

Customer service experience

Stress management

Spanish bilingual

Job description

David Ziegenbalg - State Farm Agent is seeking a Customer Relations Representative to deliver exceptional service and help grow a local insurance agency in Hawthorne, NJ. You will resolve inquiries, maintain accurate customer records, and coordinate with team members to ensure high satisfaction.

The role emphasizes bilingual Spanish skills and a supportive environment with growth opportunities, a flexible schedule, and a path to advancement within the agency.