Bilingual Customer Relations Specialist Flexible Schedule

David Frederickson - State Farm Agent; Chicago (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance stipend

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

David Frederickson - State Farm Agent is seeking a Customer Relations Representative to join their team in Chicago, Illinois. In this role, you will focus on generating exceptional customer experiences, resolving inquiries, and coordinating with team members to support the community.

The ideal candidate will possess strong communication and problem-solving skills. Experience in customer service is preferred, along with the ability to handle high-stress situations. The company offers a competitive salary and benefits.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Bilingual Spanish

Job description

David Frederickson - State Farm Agent is seeking a Customer Relations Representative to join their team in Chicago, Illinois. In this role, you will focus on generating exceptional customer experiences, resolving inquiries, and coordinating with team members to support the community.

The ideal candidate will possess strong communication and problem-solving skills. Experience in customer service is preferred, along with the ability to handle high-stress situations. The company offers a competitive salary and benefits.