Bilingual Customer Experience Specialist (Spanish/English)

Sherwin-Williams; Carlisle (Cumberland County); On-site; USD 29,000 - 37,000; Full time

Job summary

Sherwin-Williams is hiring a Customer Service Specialist at Store #3931 in Carlisle, PA. You will assist wholesale and retail customers, answer questions, and recommend products to meet needs while maintaining store standards and sales targets.

Responsibilities include handling transactions, stocking, tinting/mixing as needed, and ensuring a positive shopping experience. A valid driver’s license and ability to lift heavy items are required.

Qualifications

• Must be at least eighteen (18) years old.
• Must be legally authorized to work in the country of employment without sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted Driver’s License.
• Must be able to lift up to 50 lbs frequently and up to 70 lbs on occasion.
• Must be willing to work all scheduled hours, including evenings and weekends.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services.
• Build productive trust relationships with wholesale and retail customers.
• Process sales transactions accurately and in line with policies.
• Follow and achieve sales goals on a monthly, quarterly, and yearly basis.
• Maintain in-stock and presentable condition in assigned areas.
• Stay knowledgeable on products and discuss available options.

Skills

Customer service

Sales

Bilingual English/Spanish

Cash handling

Education

High School diploma or GED

Job description

Sherwin-Williams is hiring a Customer Service Specialist at Store #3931 in Carlisle, PA. You will assist wholesale and retail customers, answer questions, and recommend products to meet needs while maintaining store standards and sales targets.

Responsibilities include handling transactions, stocking, tinting/mixing as needed, and ensuring a positive shopping experience. A valid driver’s license and ability to lift heavy items are required.