Bilingual Customer Experience & Operations Coordinator Mon-Fri 8-5

FAMIS - A PSE Group Company; Miami (FL); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Weekends off

8am-5pm schedule

401(k) company match

Medical benefits

Dental benefits

Vision benefits

Life and disability insurance

3 weeks PTO

Competitive compensation

Résumé du poste

PSE Group is seeking a Customer Service & Front Office Support professional in Miami, FL. You will greet customers, manage front desk operations, assist with sales, and support accounting and administrative tasks to ensure smooth daily operations.

The role requires bilingual Spanish/English communication, 2–3 years of receptionist or customer service experience, and basic accounting knowledge. A friendly team environment and growth opportunities are offered.

Qualifications

• Bilingual in Spanish and English is required.
• 2-3 years previous experience in a receptionist or customer service role is preferred.
• Basic understanding of accounting principles and experience with basic accounting tasks is desirable.
• Strong interpersonal and communication skills, with the ability to provide excellent customer service.
• Proficiency in MS Office Suite (Word, Excel, Outlook).

Responsabilités

• Serve as the first point of contact for customers, visitors, vendors, and callers.
• Assist with counter sales activities and direct customers to the appropriate sales representative.
• Provide administrative support to accounting and operations, including documentation and filing.
• Support month-end and year-end closing activities with receipts and documentation.
• Collaborate with sales, warehouse, customer service, and accounting to ensure smooth day-to-day operations.

Connaissances

Bilingual Spanish/English

Receptionist experience

Customer service

MS Office

Accounting basics

Formation

High school diploma

Accounting coursework

Outils

ERP systems

Accounting software

Description du poste

PSE Group is seeking a Customer Service & Front Office Support professional in Miami, FL. You will greet customers, manage front desk operations, assist with sales, and support accounting and administrative tasks to ensure smooth daily operations.

The role requires bilingual Spanish/English communication, 2–3 years of receptionist or customer service experience, and basic accounting knowledge. A friendly team environment and growth opportunities are offered.