Bilingual Customer Experience Banker (Spanish)

0101 The Huntington National Bank; Chicago (IL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

Paid time off (PTO)

Job summary

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers. You will retain and grow consumer and business client relationships by identifying financial goals and needs, recommending deposits and other banking products, and processing transactions with accuracy and care.

As a key member of our team, you will educate customers on deposit products, proactively pursue relationship growth, and refer clients to other bank

Qualifications

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a bachelor's degree.
• Bilingual Spanish.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Skills

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Bachelor's degree

Job description

The Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve as a Financial Concierge for walk-in customers. You will retain and grow consumer and business client relationships by identifying financial goals and needs, recommending deposits and other banking products, and processing transactions with accuracy and care.

As a key member of our team, you will educate customers on deposit products, proactively pursue relationship growth, and refer clients to other bank