Financial Concierge & Relationship Builder (Spanish)

Huntington Bancshares, Inc.; Chicago (IL); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Health insurance coverage

Wellness program

Life and disability insurance

Retirement savings plan

Paid leave programs

Paid holidays

Paid time off (PTO)

Job summary

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a financial concierge, helping them meet goals by offering deposit products and related services, and handling transactions with accuracy.

The role emphasizes proactive relationship growth, excellent service, adherence to policies, and collaboration with partners to expand banking relationships across consumer and business segments.

Qualifications

• Minimum 1 year of customer service or military service in an admin/related role or a Bachelor's Degree.
• Bilingual Spanish proficiency required.

Responsibilities

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other banking areas to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.

Skills

Customer service

Bilingual Spanish

Sales

Education

High School Diploma or GED

Bachelor's Degree

Tools

Mobile banking apps

Online banking

Job description

Huntington Bancshares, Inc. is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a financial concierge, helping them meet goals by offering deposit products and related services, and handling transactions with accuracy.

The role emphasizes proactive relationship growth, excellent service, adherence to policies, and collaboration with partners to expand banking relationships across consumer and business segments.