Bilingual Customer Care Specialist (In-Store)

Socket.dev; Charlottesville (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

Sherwin-Williams at Store #723118 in Charlottesville, VA is seeking Customer Service Specialists to assist wholesale and retail customers, answer questions about products, and recommend the right solutions. You will handle in-store transactions, promptly resolve concerns, and help maintain the high quality and visual standards of the store while aiming to meet sales goals.

The role emphasizes product knowledge, teamwork, and a commitment to delivering excellent service in a fast-paced retail

Qualifications

• Experience in customer service preferred.
• Ability to work with cash and operate a POS system.
• Strong communication and problem-solving skills.

Responsibilities

• Assist customers to determine needs and answer product questions.
• Process transactions accurately and handle cash.
• Maintain store appearance and help meet sales goals.

Skills

Customer service

Communication

Problem solving

Education

High school diploma or equivalent

Tools

Cash handling

Job description

Sherwin-Williams at Store #723118 in Charlottesville, VA is seeking Customer Service Specialists to assist wholesale and retail customers, answer questions about products, and recommend the right solutions. You will handle in-store transactions, promptly resolve concerns, and help maintain the high quality and visual standards of the store while aiming to meet sales goals.

The role emphasizes product knowledge, teamwork, and a commitment to delivering excellent service in a fast-paced retail