Bilingual Paint Store Specialist

The Sherwin-Williams Company; Charlottesville (VA); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend the right product solutions. This role emphasizes delivering excellent service and helping the store meet its sales goals.

The position is based at Store #723118 in Charlottesville, VA. You will handle in-person and phone inquiries, process transactions, stock shelves, tint and mix products, and ensure accuracy and friendly support for customers.

Qualifications

• Must be at least 18 years old
• Authorized to work in the United States without sponsorship
• Able to read, write, and communicate in English
• Able to read, write, comprehend, and communicate in Spanish

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assist customers in person and over the phone by determining needs and presenting appropriate products
• Process sales transactions accurately and consistent with policies and procedures
• Maintain in-stock and presentable condition assigned areas
• Tint and mix products to customer specifications
• Stock shelves and set up displays
• Load/unload delivery trucks and assist in deliveries as needed
• Remain knowledgeable on products offered and discuss available options

Skills

Customer service

Sales

English proficiency

Spanish proficiency

Education

High School diploma or GED

Tools

Tinting equipment

POS system

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist to assist wholesale and retail customers, determine needs, and recommend the right product solutions. This role emphasizes delivering excellent service and helping the store meet its sales goals.

The position is based at Store #723118 in Charlottesville, VA. You will handle in-person and phone inquiries, process transactions, stock shelves, tint and mix products, and ensure accuracy and friendly support for customers.