Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Chesapeake (VA); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #705078 in Chesapeake, VA. You will engage wholesale and retail customers, determine needs, answer product questions, and recommend solutions while upholding store standards and sales goals.

Responsibilities include processing sales, stocking, tinting when required, assisting with deliveries, and maintaining a high level of customer satisfaction and product knowledge.

Qualifications

• Ability to read, write, comprehend and communicate in English and Spanish.
• Must be at least 18 years old and legally authorized to work in the U.S.
• Must have a valid, unrestricted Driver's License.

Responsibilities

• Provide excellent sales service to customers in person and over the phone.
• Assist customers in selecting products and services to meet needs.
• Process sales transactions accurately and in line with store policies.
• Maintain store displays, stock, and product knowledge.
• Support deliveries and loading/unloading as needed and ensure inventory accuracy.

Skills

Bilingual English/Spanish

Customer service

Sales

Education

High School diploma or GED

Tools

Tinting equipment

Job description

The Sherwin-Williams Company is seeking a Customer Service Specialist for Store #705078 in Chesapeake, VA. You will engage wholesale and retail customers, determine needs, answer product questions, and recommend solutions while upholding store standards and sales goals.

Responsibilities include processing sales, stocking, tinting when required, assisting with deliveries, and maintaining a high level of customer satisfaction and product knowledge.