Bilingual Paint & Customer Service Specialist

The Sherwin-Williams Company; Woodbridge (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Sherwin-Williams Company in Woodbridge, VA is seeking a Customer Service Specialist to engage with wholesale and retail customers, determine needs, answer questions about products, and recommend the right solutions to maximize satisfaction.

Responsibilities include processing sales transactions, stocking shelves, tinting and mixing products, assisting in deliveries, and maintaining accurate work orders while aiming to meet monthly and yearly sales goals.

Qualifications

• Must be at least 18 years old.
• Legally authorized to work in the United States without sponsorship.
• Able to read, write, comprehend and communicate in English.
• Able to read, write, comprehend and communicate in Spanish.
• Valid, unrestricted Driver's License.
• Able to lift up to 50 lbs frequently and 70 lbs occasionally.
• Willing to work evenings and weekends.

Responsibilities

• Assist customers in person and over the phone to determine needs and present products.
• Process sales transactions accurately and follow store policies.
• Maintain inventory, pull items from floor or warehouse and stock shelves.
• Tint and mix products to customer specifications.
• Support deliveries and unload/load trucks as needed.

Skills

Customer service

Sales

Spanish language

Education

High School diploma or GED

Job description

The Sherwin-Williams Company in Woodbridge, VA is seeking a Customer Service Specialist to engage with wholesale and retail customers, determine needs, answer questions about products, and recommend the right solutions to maximize satisfaction.

Responsibilities include processing sales transactions, stocking shelves, tinting and mixing products, assisting in deliveries, and maintaining accurate work orders while aiming to meet monthly and yearly sales goals.