Bilingual Customer Care Specialist – Growth & Benefits

FIRST PREMIER BANK; Watertown (SD); On-site; USD 24,000 - 26,000; Full time

Benefits offered by this job

Health benefits

PTO and holidays

401(k) match

Dental and vision coverage

Bonus days

Volunteer hours

Job summary

First PREMIER Bank, located in Watertown, SD, is hiring for on-site customer service roles. The position offers full-time and part-time options with pay starting at $17.25–$19.15 per hour, plus monthly incentives. Bilingual English/Spanish is compensated with a 10% differential, though not required.

Extensive paid training, up to 3 weeks, and ongoing training opportunities are provided. You must live within 50 miles of a Premier location or plan to relocate.

Qualifications

• Extensive paid training program, up to 3 weeks in length.
• Ongoing training opportunities for future success!

Responsibilities

• Answer inbound calls about our products and services.
• Understand policies and procedures used for daily operations.
• Take accountability for customer satisfaction with a highly professional demeanor.
• Demonstrate a strong phone presence while assisting those with less than perfect credit.
• Achieve high satisfaction on customer surveys.
• Participate in team meetings.

Job description

First PREMIER Bank, located in Watertown, SD, is hiring for on-site customer service roles. The position offers full-time and part-time options with pay starting at $17.25–$19.15 per hour, plus monthly incentives. Bilingual English/Spanish is compensated with a 10% differential, though not required.

Extensive paid training, up to 3 weeks, and ongoing training opportunities are provided. You must live within 50 miles of a Premier location or plan to relocate.