Bilingual Customer Care Specialist (German/Bosnian) — Remote

Worksterjobs; United States; À distance; USD 45 000 - 60 000; Plein temps

Avantages offerts par ce poste

Competitive salary

Performance bonuses

Professional development

Comprehensive training

Flexible hours

Inclusive team

Résumé du poste

Worksterjobs is seeking a remote customer service representative who can communicate fluently in German and Bosnian, with solid English for internal collaboration. You will handle inquiries via phone, email, and chat, ensuring prompt resolutions and high satisfaction.

Candidates should have prior customer service experience, strong problem-solving skills, and the ability to work independently from home with minimal supervision. Training and growth opportunities are provided.

Qualifications

• Fluency in German and Bosnian with strong written and verbal skills.
• Proficiency in English for internal collaboration.
• Experience in customer service or related field is preferred.

Responsabilités

• Deliver top-notch customer service via phone, email, and chat.
• Resolve inquiries and complaints promptly to ensure satisfaction.
• Maintain understanding of products/services to provide informed assistance.
• Document interactions accurately in the system for future reference.
• Work with cross-functional teams to improve service delivery.

Connaissances

German & Bosnian fluency

English proficiency

Customer service experience

Problem solving

Formation

High school diploma

Outils

CRM software

Helpdesk tools

Description du poste

Worksterjobs is seeking a remote customer service representative who can communicate fluently in German and Bosnian, with solid English for internal collaboration. You will handle inquiries via phone, email, and chat, ensuring prompt resolutions and high satisfaction.

Candidates should have prior customer service experience, strong problem-solving skills, and the ability to work independently from home with minimal supervision. Training and growth opportunities are provided.