Bilingual Customer Care Specialist (English/Spanish)

Keefesupply; St. Louis (MO); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Medical w/prescription coverage

Dental

Vision

Paid Time Off

401(k) Retirement Savings Plan Match

Job summary

Keefesupply in St. Louis, Missouri is seeking a Bilingual Customer Service Representative fluent in English and Spanish. This role requires providing customer support for Access Securepak and Access Corrections, processing orders, and performing administrative tasks.

The position offers a starting wage of $21.50 per hour with a $300 hiring bonus, performance bonuses, and full-time benefits including medical, dental, and vision coverage. A four-week training program is required.

Qualifications

• Must live in the St. Louis metropolitan area.
• Proficient in Spanish and English (Speaking and Writing).
• Ability to type 30 wpm.

Responsibilities

• Provide inbound customer service phone and chat support.
• Process customer orders, deposits, track shipments.
• Complete administrative tasks resulting from customer interactions.

Skills

Fluency in English

Fluency in Spanish

Customer Service Skills

PC and Microsoft Office Skills

Communication Skills

Education

High school diploma or GED

Job description

Keefesupply in St. Louis, Missouri is seeking a Bilingual Customer Service Representative fluent in English and Spanish. This role requires providing customer support for Access Securepak and Access Corrections, processing orders, and performing administrative tasks.

The position offers a starting wage of $21.50 per hour with a $300 hiring bonus, performance bonuses, and full-time benefits including medical, dental, and vision coverage. A four-week training program is required.