Bilingual Customer Care & Order Specialist

True North Consultants, Inc.; Beggs (OK); Vor Ort; USD 40.000 - 58.000; Vollzeit

Zusammenfassung

True North Consultants, Inc. is seeking a bilingual Customer Care Specialist to serve as a primary contact for customers across domestic and Latin American markets. The role focuses on building strong relationships, handling orders, and coordinating with internal teams to ensure satisfaction.

The ideal candidate has experience in customer service, order management, and sales support, with excellent communication and organizational skills in a fast-paced environment.

Qualifikationen

• Bachelor's degree or equivalent work experience.
• bilingual in English and Spanish is required.
• experience in customer service, account management, inside sales, or sales support.

Aufgaben

• Serve as primary contact for customers via phone and email.
• Develop and maintain customer relationships.
• Provide order status updates and delivery timelines.
• Coordinate customer requests for timely resolution of issues.
• Process orders for domestic and Latin American markets.
• Maintain customer data, pricing, and orders in ERP.
• Prepare quotations and support sales initiatives.
• Collaborate with sales and internal teams.

Kenntnisse

Bilingual EN/ES

Customer Service

Order Management

Sales Support

Communication Skills

Org. Skills

Ausbildung

Bachelor's degree or equivalent

Tools

SAP

Salesforce

ERP systems

Jobbeschreibung

True North Consultants, Inc. is seeking a bilingual Customer Care Specialist to serve as a primary contact for customers across domestic and Latin American markets. The role focuses on building strong relationships, handling orders, and coordinating with internal teams to ensure satisfaction.

The ideal candidate has experience in customer service, order management, and sales support, with excellent communication and organizational skills in a fast-paced environment.