Bilingual Customer Care & Order Specialist

6 Degrees Search; Beggs (OK); On-site; USD 40,000 - 60,000; Full time

Job summary

6 Degrees Search seeks a bilingual Customer Care Specialist in Oklahoma to be the main contact for customers, manage orders, and coordinate with internal teams. The role emphasizes relationship building, accuracy, and timely service across domestic and Latin American markets.

The ideal candidate has strong communication skills, experience in customer service and sales support, and is highly organized with a detail‑oriented approach to ERP data and order processing.

Qualifications

• Bachelor's degree or equivalent work experience.
• Bilingual proficiency in English and Spanish.
• Experience in customer service, account management, inside sales or sales support.
• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Proficiency with Microsoft Office and business systems.
• Experience with ERP or CRM platforms such as SAP or Salesforce.
• Ability to manage multiple priorities and collaborate across departments.

Responsibilities

• Serve as a primary contact for customers via phone and email.
• Develop and maintain strong customer relationships.
• Provide order status updates and delivery timelines.
• Coordinate customer requests and resolve issues promptly.
• Process orders for domestic and Latin American markets.
• Maintain customer data, pricing, and orders in ERP.
• Prepare customer quotations and support sales initiatives.
• Coordinate with manufacturing and operations to align production with deliveries.

Skills

Bilingual English/Spanish

Customer service experience

Strong written & verbal communication

Excellent organizational skills

Team collaboration

Attention to detail

Education

Bachelor's degree or equivalent

Tools

SAP

Salesforce

Job description

6 Degrees Search seeks a bilingual Customer Care Specialist in Oklahoma to be the main contact for customers, manage orders, and coordinate with internal teams. The role emphasizes relationship building, accuracy, and timely service across domestic and Latin American markets.

The ideal candidate has strong communication skills, experience in customer service and sales support, and is highly organized with a detail‑oriented approach to ERP data and order processing.