Bilingual Custody & Resource Coordinator (Social Work)

Lukos LLC.; North Carolina; On-site; USD 65,000 - 90,000; Full time

Job summary

Lukos LLC. seeks a Custody and Resource Coordinator to support ERO Field Office and detention facility staff in maintaining a safe detention environment and to provide services for ICE detainees.

The role includes facilitating victim support, trauma care, and health services while coordinating with agencies to ensure detainee welfare and compliance with policies. The position requires a bachelor’s degree in social work or psychology and at least two years of relevant experience.

Qualifications

• Degree issuing institution and/or program must be accredited by a recognized entity by the U.S. Department of Education.
• Bachelor’s degree in Social Work, Psychology, or an equivalent degree.
• Master’s degree or an equivalent advanced degree preferred but not required.
• Fluent in English and Spanish, written and oral.

Responsibilities

• Assist with needs, requests, and complaints from detained noncitizens regarding non-officer or immigration case issues.
• Assist ERO officers with parent/child communication and child welfare involvement.
• Coordinate disability accommodations and follow up with detention facilities upon request.
• Facilitate discussions and communications with detained noncitizens on sensitive topics like abuse, pregnancy, and housing.
• Provide language interpretation for facility and ERO staff and assist with resources for vulnerable individuals.
• Support ERO staff in release and departure planning for detainees with vulnerabilities.
• Develop and maintain a national resource database to aid in release and removal processes.

Skills

English & Spanish

Case management

Trauma-informed care

Crisis intervention

Interpersonal skills

Education

Bachelor’s degree in Social Work or Psychology

Master’s degree preferred

Tools

Microsoft Word

Excel

Outlook

SharePoint

Job description

Lukos LLC. seeks a Custody and Resource Coordinator to support ERO Field Office and detention facility staff in maintaining a safe detention environment and to provide services for ICE detainees.

The role includes facilitating victim support, trauma care, and health services while coordinating with agencies to ensure detainee welfare and compliance with policies. The position requires a bachelor’s degree in social work or psychology and at least two years of relevant experience.