Passenger Services & Terminal Support Associate

Conexiones-Tornado-4; Nashville (TN); Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

Conexiones-Tornado-4 in Nashville, TN is seeking a CSR/SA to handle customer service, ticket sales, and terminal operations. You will greet visitors, operate the cash register, process ticket orders by phone, online, and in person, and maintain cleanliness and safety in the terminal.

The role requires at least 2 years of related experience, basic computer skills, good judgment for conflict resolution, and the ability to work in a fast-paced, customer-focused environment.

Qualifications

• 2 years of job-related experience.
• Utilizes good judgment for conflict resolution.
• Basic computer skills such as navigating operating systems and typing.

Responsabilités

• Provides exceptional customer service experience and solutions.
• Registers and places luggage and retrieves it for passengers.
• Ensures luggage follows policies and regulations.
• Maintains cleanliness of terminal and supplies.
• Assists with cleaning of company vehicles in some locations.
• Operates cash register and processes ticket orders via telephone, internet, and in person.
• Greets visitors and notifies the appropriate employee or department.
• Adheres to company policies and local, state, and federal laws.

Connaissances

Customer service

Conflict resolution

Cash handling

Outils

POS system

Description du poste

Conexiones-Tornado-4 in Nashville, TN is seeking a CSR/SA to handle customer service, ticket sales, and terminal operations. You will greet visitors, operate the cash register, process ticket orders by phone, online, and in person, and maintain cleanliness and safety in the terminal.

The role requires at least 2 years of related experience, basic computer skills, good judgment for conflict resolution, and the ability to work in a fast-paced, customer-focused environment.