Bilingual CSR (Spanish/English) – On-Site, Weekdays

Select Medical; Canonsburg (Washington County); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Paid Training & Orientation

PTO & EID

Health, Dental, Vision Insurance

Life Insurance & Prescription Coverage

401(k) with company match

Job summary

Select Medical in Canonsburg, PA is seeking a Bilingual Customer Service Representative (Spanish/English) to support patients and providers in a professional, compassionate environment. This full-time, on-site role offers a Monday–Friday daytime schedule with no weekends and starting pay at $16.50+ per hour based on experience.

You will answer calls and emails, process payments, resolve billing questions, and keep accurate records while complying with HIPAA.

Qualifications

• Fluent in Spanish and English (speaking, reading, and writing)
• Excellent communication and customer service skills
• Comfortable working in a fast-paced, office-based environment
• Familiarity with Windows-based computer systems

Responsibilities

• Support Patients & Providers – Answer calls and emails, process payments, and respond to inquiries
• Resolve Billing Questions – Help patients understand insurance claims, balances, and account details
• Keep Accurate Records – Document all communications and update internal billing systems
• Assist Internal Teams – Distribute mail, follow procedures, and provide departmental support
• Ensure Compliance – Follow HIPAA regulations and internal policies to protect sensitive information

Skills

Bilingual Spanish/English

Customer service

Communication skills

Office environment

Education

High School Diploma or GED

Tools

Windows OS

Job description

Select Medical in Canonsburg, PA is seeking a Bilingual Customer Service Representative (Spanish/English) to support patients and providers in a professional, compassionate environment. This full-time, on-site role offers a Monday–Friday daytime schedule with no weekends and starting pay at $16.50+ per hour based on experience.

You will answer calls and emails, process payments, resolve billing questions, and keep accurate records while complying with HIPAA.