Bilingual Healthcare CSR (Spanish) – Part-Time, On-Site

Bethany Home Discount Pharmacy; Phoenix (AZ); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Company-paid medical coverage

Tuition reimbursement

401(k) with company match

Paid Time Off

Employee Assistance Program

Flexible schedules

Career development opportunities

No cold calls, sales or collections

Job summary

Maximus is hiring a Bilingual English/Spanish Customer Service Representative for an on-site, part-time role in Phoenix, AZ. The position offers a starting pay of $20.04 per hour, plus a 10% shift differential for evenings and nights, and potential bonus opportunities up to $2,880 for eligible new hires.

Essential duties include handling basic inquiries across channels, navigating a computer system, and ensuring HIPAA compliance.

Qualifications

• High School diploma or equivalent required.
• Fluent in English and Spanish.
• Ability to provide excellent customer service and manage multiple tasks.

Responsibilities

• Provides customer service for basic and routine inquiries via multiple channels (phone, email, chat).
• Uses computer systems to track information and troubleshoot.
• Follows HIPAA/privacy guidelines and company policies.
• Assists callers with online applications and plan provider processing.
• Maintains up-to-date knowledge of client regulations and policies.

Skills

Bilingual English/Spanish

Customer Service

Communication Skills

Education

High School diploma or equivalent

Job description

Maximus is hiring a Bilingual English/Spanish Customer Service Representative for an on-site, part-time role in Phoenix, AZ. The position offers a starting pay of $20.04 per hour, plus a 10% shift differential for evenings and nights, and potential bonus opportunities up to $2,880 for eligible new hires.

Essential duties include handling basic inquiries across channels, navigating a computer system, and ensuring HIPAA compliance.