Bilingual CSR – Financial Services & Growth

Ccffamilyofbrands; Whitney (NV); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid on-the-job training

Learning management system access

Career advancement across 11 brands

Job summary

Rapid Cash in Las Vegas, NV is hiring a bilingual Customer Service Representative. You will assist customers with transactions, build relationships, and provide in-store financial services in a fast-paced, service-driven environment.

This entry-level role offers hands-on training, flexible scheduling, and opportunities across the brand family. The position requires excellent communication, data accuracy, and the ability to work full-time, including weekends.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues.
• Meticulous attention to detail and ability to accurately enter data.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Background check required.

Responsibilities

• Connect with customers to cultivate lasting relationships that drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services that fit their lifestyle.
• Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system.
• Build new business by completing daily call campaigns.
• Assist in customer account management and collections by accepting payments and managing customer appointments.
• Perform duties outside of the office, including on-site vehicle appraisals, store errands, and external marketing; participate in in-store and community events.
• Maintain store appearance and meet cleanliness standards to enhance customer experience.
• Maintain security protocols and proper opening/closing procedures, including vault and cash drawer management.
• Uphold compliance with policies and laws.
• Engage in ongoing training and stay current on product and process changes.
• Work in a fast-paced environment and manage multiple tasks to meet performance standards.
• Conduct additional tasks as directed by leadership.
• Maintain a full-time schedule with regular in-person attendance, including weekends (minimum 40 hours).

Skills

Communication skills

Attention to detail

Data entry

Phone and POS literacy

Education

High school diploma

Tools

POS system

Microsoft Office

Job description

Rapid Cash in Las Vegas, NV is hiring a bilingual Customer Service Representative. You will assist customers with transactions, build relationships, and provide in-store financial services in a fast-paced, service-driven environment.

This entry-level role offers hands-on training, flexible scheduling, and opportunities across the brand family. The position requires excellent communication, data accuracy, and the ability to work full-time, including weekends.