Bilingual CSR: Help Customers Access Financial Solutions

Community Choice Financial Family of Brands; Odessa (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid training

Learning management system

Cross brand training

Leadership development

Performance-based advancement

Education reimbursement

Medical insurance options

401(k) retirement plan

Life and AD&D insurance

Voluntary benefits

Employee assistance program

Discount marketplace

Paid time off

Job summary

Community Choice Financial Family of Brands in Odessa, TX is hiring a bilingual Customer Service Representative (CSR) to help customers access short-term financial services. You will process transactions including check cashing, money transfers, and payments, while delivering friendly, in-store experiences.

This entry-level role includes hands-on training, coaching, and development as the company invests in your long-term success.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication with customers.
• Meticulous data entry accuracy.
• Proficiency with phones, POS, Microsoft Office.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Enter and maintain customer information in a POS system with precision.
• Assist in customer account management and payments.

Skills

Bilingual English/Spanish

Customer service

Cash handling

Data entry

Verbal communication

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Phone usage

Job description

Community Choice Financial Family of Brands in Odessa, TX is hiring a bilingual Customer Service Representative (CSR) to help customers access short-term financial services. You will process transactions including check cashing, money transfers, and payments, while delivering friendly, in-store experiences.

This entry-level role includes hands-on training, coaching, and development as the company invests in your long-term success.