Bilingual Contract Operations & Claims Coordinator

FIRST ONSITE, LLC; Nashville (TN); On-site; USD 36,000 - 52,000; Full time

Job summary

FIRST ONSITE, LLC is seeking a Business Operations Administrator to partner with operations teams to streamline processes, maintain clear communication across business units, and ensure day-to-day operations run smoothly.

You will handle vendor invoices, enter purchase orders in BOLT and CLAIMTRAK, participate in production meetings, and support budgets and job updates. If you enjoy problem-solving in a dynamic environment, this role offers meaningful impact.

Qualifications

• 1 year of experience in a fast-paced administrative role.
• Organizational, problem-solving, and communication skills with ability to multitask.
• Ability to compile, analyze, and extract data from various sources.
• Knowledge of the insurance restoration industry preferred.
• Must be bilingual (Spanish/English).

Responsibilities

• Collaborate with operations to improve internal processes and maintain consistency across business units.
• Manage the full lifecycle of claims and job processes from initiation to closure.
• Partner with the finance team on vendor invoices, purchase orders, and job budgets, ensuring accuracy and timely reconciliation.
• Participate in production meetings for project updates and job progress, and manage job setup in systems.
• Set up new vendors, process invoices, and handle payments, ensuring proper documentation and communication with vendors.
• Assist with collections and manage TPAs and portals.
• Travel may be required.

Skills

Excel

PowerPoint

Job management systems

Tools

BOLT

CLAIMTRAK

Job description

FIRST ONSITE, LLC is seeking a Business Operations Administrator to partner with operations teams to streamline processes, maintain clear communication across business units, and ensure day-to-day operations run smoothly.

You will handle vendor invoices, enter purchase orders in BOLT and CLAIMTRAK, participate in production meetings, and support budgets and job updates. If you enjoy problem-solving in a dynamic environment, this role offers meaningful impact.