Temporary Business Operations Administrator

First Onsite Property Restoration; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

First Onsite Property Restoration is seeking a Business Operations Administrator to support fast-paced operations across teams. You’ll streamline processes, track claims and job progress from start to finish, and partner with the finance group to keep budgets up to date.

You will handle vendor invoices, purchase orders, and data entry in systems like BOLT and CLAIMTRAK, participate in production meetings, and help maintain clear communication that keeps projects on time and within budget.

Qualifications

• Minimum 1 year of experience in a fast-paced administrative role.
• Proficiency in Excel and PowerPoint.
• Experience with job management systems.
• Bilingual in Spanish and English.
• Strong organizational and communication skills.

Responsibilities

• Collaborate with operations teams to improve internal processes and maintain consistency across business units
• Manage the full lifecycle of claims and job processes from initiation to closure
• Partner with the finance team on vendor invoices, purchase orders, and job budgets
• Participate in production meetings for project updates and job progress
• Set up new vendors, process invoices, and handle payments with proper documentation
• Assist with collections and manage TPAs and portals
• Travel may be required

Skills

Excel

PowerPoint

Job management systems

Organizational skills

Communication skills

Data analysis

Bilingual Spanish/English

Job description

A Day in the Life of a Business Operations Administrator

A Day in the Life of a Business Operations Administrator is fast-paced, collaborative, and impactful. You'll partner with operations teams to streamline processes, maintain clear communication across business units, and ensure day-to-day operations run smoothly. From coordinating with the finance team to managing the lifecycle of claims and jobs-from initiation to closure-you'll play a key role in keeping the organization organized and efficient.

Your day will also involve hands‑on tasks like submitting vendor invoices, entering purchase orders into systems such as BOLT and CLAIMTRAK, and participating in production meetings to provide updates on jobs and budgets. If you thrive in a dynamic environment, enjoy problem‑solving, and take pride in keeping operations running seamlessly, this role offers the chance to make a meaningful impact every day.

Responsibilities

• Collaborate with operations teams to improve internal processes and maintain consistency across business units
• Manage the full lifecycle of claims and job processes, from initiation to closure, ensuring timely file handling and updates
• Partner with the finance team on vendor invoices, purchase orders, and job budgets, ensuring accuracy and timely reconciliation
• Participate in production meetings for project updates and job progress, and manage job setup in systems
• Set up new vendors, process invoices, and handle payments, ensuring proper documentation and communication with vendors
• Assist with collections and manage third‑party administrators (TPAs) and portals
• Travel may be required

Experience & Education

• Minimum of 1 year of experience in a fast‑paced administrative role with proficiency in Excel, PowerPoint, and job management systems
• Excellent organizational, problem‑solving, and communication skills and the ability to handle multiple priorities
• Ability to compile, analyze, and extract data from a variety of sources
• Knowledge of the insurance restoration industry and experience with project tracking software, preferred
• Must be bilingual (Spanish/English)

First Onsite provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

First Onsite (and its Companies) participates in E-Verify. We will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS) with information from each new employer's Form I-9 to confirm work authorization.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.