Healthcare Claims Operations Administrator (In-Office)

Onebridge Benefits Inc; Buffalo (NY); On-site; USD 42,000 - 64,000; Full time

Job summary

OneBridge Benefits Inc. is seeking an Operations Administrator to join our Buffalo-based team. This in-office role supports account-based health plans through eligibility, enrollment, and claims administration, with a focus on accuracy and customer service.

You will transcribe data, process reimbursements, review documents, analyze reports for errors, and collaborate with our service vendors to ensure timely, compliant results while meeting production goals.

Qualifications

• Six months of medical claims processing/medical billing experience, customer service experience preferably in a healthcare-related or social services setting; or a combination of experience
• Accurate data entry skills, detail orientated and highly organized
• Ability to meet or exceed quality standards for entered information
• Individually driven as well as dedicated to working collaboratively with the team
• Ability to meet all department goals to include accuracy and productivity
• Excellent written and verbal communication skills
• Strong analytical, problem-solving, and decision-making skills
• Flexibility to work additional hours as needed
• High school or equivalent (Preferred)

Responsibilities

• Transcribe data accurately from multiple document sources into recordkeeping system
• Evaluate and process reimbursement claim submissions in accordance with company policies and IRS guidelines
• Review and apply appropriate action to incoming documents from covered participants and employer groups
• Analyze data from reports and system information to identify and resolve errors prior to final substantiation
• Collaboratively work with customer service vendors to provide first-class responses to service
• Consistently maintain production standards based on metrics and processing goals

Skills

Medical claims processing

Data entry

Attention to detail

Written and verbal communication

Analytical thinking

Team collaboration

Time management

Independent work

Education

High school diploma

Job description

OneBridge Benefits Inc. is seeking an Operations Administrator to join our Buffalo-based team. This in-office role supports account-based health plans through eligibility, enrollment, and claims administration, with a focus on accuracy and customer service.

You will transcribe data, process reimbursements, review documents, analyze reports for errors, and collaborate with our service vendors to ensure timely, compliant results while meeting production goals.